Shipping and Delivery policy

Kaizen Casa – Shipping & Delivery Policy
At Kaizen Casa, we are committed to delivering your products safely and swiftly. Here’s everything you need to know about our shipping process:

1. Shipping Coverage
 • We ship across all major cities and towns in India.
 • For remote or unserviceable areas, delivery may take longer or may be unavailable—customers will be notified accordingly.

2. Delivery Timeline
 • Order Processing: All orders are processed within 5–7 business days after successful payment confirmation. (Depends on delivery partner).
 • Shipping Time: 5-10 days.
Please note: Delivery times may vary slightly due to weather conditions, courier availability, or public holidays.

3. Shipping Charges
 • Free Shipping on all prepaid orders above ₹500.
 • COD (Cash on Delivery) orders may attract an additional handling charge (usually ₹30–₹50), visible at checkout.

4. Tracking Your Order
 • Once shipped, you will receive:
 • A tracking ID on your registered email and/or SMS.
 • A direct link to track the shipment on the courier partner’s website.
You can also track your order status anytime from the “My Orders” section on delivery partner’s website.

5. For Any Queries
Email: connect@kaizencasa.com